Support
Contact
Last updated October 24, 2026
We read every message.
For account problems, purchases, privacy requests and anything else. Please include the email address of your game account, and for a purchase the order number shown in the game's Store.
In the game
Online, Game Menu → FEEDBACK sends a bug report, a game report or a store problem straight to the developer, with your game's version and where you were.
What to include in a bug report
- The game's version, shown at the bottom right of the title screen.
- Your character's name, class and level, and the zone.
- What you did, what you expected, and what happened.
- If you can, the file
game.logfrom the game's folder.